Marshall & Courtney Tulley are the owners of Addison Choate, a boutique hotel in Rockport. They have put a whole new spin on this former Rockport inn, offering some exciting new experiences and modern elements while embracing the history of the property. Hear what they have to say below…
Describe your business in 1-2 sentences.
Addison Choate is a newly renovated boutique hotel in the heart of Rockport, Massachusetts. It features 7 luxurious rooms that combine whimsical design, modern amenities and historic charm.
How long have you been in business?
Addison Choate re-opened its doors back in late July 2019.
Is there anything new with your business/coming up this year that you’d like to share?
Be on the lookout for some great events in 2020! We plan on having quarterly gatherings at the property, including our second annual clambake!
How and why did you start your business?
We saw that there was still a huge opportunity to improve the customer experience in the lodging space. We had a background in vacation rentals and thought it was a natural progression. We set out to build a brand that was stylish, fun and actually enhanced the traveler experience rather than just being a room with a bed.
What aspect of your business are you most passionate about?
Going above and beyond customers’ expectations. It’s the best part of the job.
Is there something unique about your business that you’d like to share with the community that most people don’t know about?
We’ve launched a cooking show call the AC Test Kitchen. Every week we provide new recipes for our guests, followers and the local community on our Facebook, Instagram and YouTube pages. You can check out our videos and subscribe HERE.
What is your best advice for small business owners?
Remain patient, and in all of your planning, actions and goals always put the customer first.
What other Cape Ann Businesses are you inspired by?
There are so many fantastic businesses on Cape Ann from skilled tradesmen, to artisans, to service industry professionals… it wouldn’t be fair to narrow it down to just a few.
Why do you love Cape Ann?
Like so many residents, we love Cape Ann because of all of the natural beauty and incredible resources concentrated this region. But we also have a profound respect for the people who live and work here. There is a strong independent spirit that runs through these communities and yet it remains grounded in a deep sense of community. It’s something that we think is really special.
What do you value most about your chamber membership?
Connection to the community.